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Numeracy Intermediate November 2019 Unit 1 Q12

WJECIntermediateCurrent spec7 marksBox PlotsCumulative Frequency

12. On 1st July every year, Trefor estate agents record the time from when a phone rings to when it is answered.
The time taken to answer the phone is recorded in seconds.

Trefor displays the data for their agents to see.
The displays for 1st July 2018 and 1st July 2019 are shown below.

1st July 2018: box plot of time taken to answer the phone in seconds, on a scale from 0 to 120 seconds
1st July 2019: cumulative frequency graph (0 to 80) of time taken to answer the phone, time 0 to 120 seconds

Use the diagrams above to answer the following questions.

(a) What is the range of times taken to answer the phone for 1st July 2018?
Circle your answer. [1]

101 seconds     80 seconds     78 seconds     106 seconds     104 seconds

(b) What is the maximum possible range of times taken to answer the phone for 1st July 2019?
Circle your answer. [1]

86 seconds     106 seconds     80 seconds     56 seconds     83 seconds

(c) The manager of Trefor estate agents claims that there has been an improvement in the median time taken to answer the phone from 1st July 2018 to 1st July 2019.
Is this true?

Yes ☐     No ☐

You must show all your working. [2]

(d) Complete the following statements.
(i) ‘On 1st July 2018, 75% of the phone calls were answered within …………… seconds.’ [1]
(ii) ‘On 1st July 2019, 75% of the phone calls were answered within …………… seconds.’ [2]